Wunbd Privacy Policy — How safe is your data with us

Wunbd.pro (hereinafter "wunbd", "we", or "the platform") places the highest importance on your privacy. This Privacy Policy explains in detail what types of personal data wunbd collects, how that data is used, and what rights you have over your personal information.

Most online platforms in Bangladesh write privacy policies in complex legal language — which is difficult for everyday users to understand. wunbd chose a different approach. We believe that when you know how your data is being used, you can use our platform with greater confidence.

By using any wunbd service, you agree to this Privacy Policy. If you disagree with any part of it, please contact our support team.

Wunbd collects various types of data — some provided directly by you, some collected automatically. See the full breakdown in the table below:

Wunbd collects information in several ways. It is our responsibility to be transparent about each method:

• Information provided directly: Information you provide directly during registration, the KYC process, or when contacting support.
• Automatically collected information: Device and usage information automatically collected while you use wunbd.
• Cookies and local storage: For session management and remembering user preferences.
• From Payment Gateway: Limited information from payment providers for transaction verification.

Wunbd uses collected data only for specific, legitimate purposes. The complete list is provided below:

• Creating, managing, and securing accounts
• Processing payments and maintaining transaction records
• Detecting and preventing fraud, money laundering, and irregularities
• Completing age verification and the KYC process
• Personalizing the service according to your preferences
• Providing support services and resolving issues
• Sending important updates and security-related notifications
• Improving platform functionality and user experience
• Complying with legal and regulatory obligations

Wunbd does not generally share your data with third parties. However, in certain limited circumstances, specific information may need to be shared with partner service providers:

• Payment Provider: Minimum necessary information for verifying transactions via bKash and Nagad.
• Identity Verification Services: With approved verification agencies for the KYC process.
• Law enforcement agencies: By court order in cases of government directives or legal obligations.
• Fraud Prevention: With authorized agencies for fraud detection and prevention.
• Cloud service providers: For data storage — they cannot access your information.

Wunbd uses cookies to keep the platform running smoothly and to enhance your experience. We use three types of cookies:

• Essential cookies: To maintain login sessions and ensure security. The platform cannot function without these.
• Performance Cookies: To analyze which pages are used most — completely anonymized.
• Preference Cookies: To remember your language, theme, and other preferences.

You can disable cookies at any time from your browser settings. Please note that disabling essential cookies may prevent some platform features from working properly.

Wunbd follows industry-leading security practices to keep your information safe. Key components of our security framework:

• SSL/TLS 256-bit encryption — fully protected during data transmission
• Data stored in databases using AES-256 encryption
• Two-Factor Authentication (2FA) Feature
• 24/7 security monitoring and detection of unusual activity
• Regular Security Audits & Penetration Testing
• Data Backup & Disaster Recovery System
• Minimum access policy for staff data access

In the event of a data security breach, we will notify affected users within 72 hours and take immediate steps to resolve the issue.

Wunbd believes you are the true owner of your data. That is why we grant you the following rights:

Wunbd's services are intended solely for individuals aged 18 and above. We do not knowingly collect data from anyone under the age of 18.

• Age is verified at the time of registration. Providing a false age will result in account termination.
• Any account found to belong to a minor will be immediately suspended.
• Any data collected from a minor will be deleted without delay.
• If you suspect your child has an account, please notify our support team immediately.

Wunbd may update this Privacy Policy when necessary. Here is what we do when changes are made:

• You will be notified via app notification or email before any significant changes are made.
• The "Last Updated" date will always be displayed at the top of the page.
• For major changes, a separate consent request may be required.
• Previous versions will be archived for reference.

If you have any questions or concerns about this Privacy Policy, please contact the wunbd support team. We are always committed to protecting your privacy.